Booking Conditions


Booking conditions

PRICE VALIDITY

The price listed on our site depends on the season in which you book as well as the room type, room style and package type you choose. The price in VND (Vietnamese dong) is for reference purposes only and is constantly subject to fluctuations in exchange rate. Please contact our sales team for detailed information on prices.

Children Policy

01 child under the age of 5 sharing bed with parents: FOC (Free of Charge)

01 child between the ages of 5 and 12: USD $22.5 per night surcharge (extra bed included)

02 children:

  • Both children under the age of 5: an extra bed is compulsory and will be charged at USD $15 per night. The other child is free to share a bed with parents.
     
  • 01 child under the age of 5 and 01 child between the ages of 5 and 12: The younger child is free to share a bed with his parents, while the older child will require a compulsory extra bed charged at USD $22.5 per night.
     
  • Both children aged between 5 and 12 years: an extra room is compulsory and will be charged at 80% of the standard room rate. 

01 child above the age of 12: an extra bed is compulsory and will be charged the same as the adult rate (USD $30 per night).

DEPOSIT 

  • A minimum deposit of 50% of the full amount (plus a banking fee) is required to secure your bookings with us.

CANCELLATION POLICY – Please read before booking

  • Any cancellation made from 30 to 16 days prior to check-in is subject to 50% of the total amount of the booking.
  • Cancellation from 15 to 3 days is subject to 75% of the total amount of the booking.
  • Cancellation within 72 hours prior to arrival; No Show or early check-out are subject to 100% of the total amount of the booking.
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